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TERMS AND CONDITIONS
- The Arts Society Nerja (G92341148) accepts no responsibility or liability for any acts, omissions, accidents, injury or illness by, of, or to the Member or Non-Member Participant in relation to this Tour or Event.
- In the event of non-confirmation of the Acceptance of these Terms and Conditions at the time of Booking by the Member or Non-Member Participant, the making of and the Society's Acceptance of a Booking and Payment of a Deposit confirms your Acceptance of them.
- All special dietary requests will be passed on to any restaurants that are included in the Event or Tour Itinerary. However, The Arts Society Nerja cannot be responsible for the restaurant's response to any such request.
- Once a booking has been made and paid for, refunds (less the deposit paid) will only be made if your place on the Tour or Event can be resold. In the case of a meal, any cancellation made after booking has closed may have to be paid for unless a replacement can be found or the venue agrees to waive the charge.
- The Society incurs a non-refundable fee for payments made using Stripe. We reserve the right, in cases of cancellation of a booking made using Stripe, to deduct the fee paid by us to Stripe from the refund.
- In cases where the number of participants is limited (for example a coach trip, or a dinner), priority will be given to members.
- The Arts Society Nerja strongly recommends that you take out Full Personal Travel Insurance for the Tour or Event to cover accident, illness and cancellation etc, including cover for an enforced stay away from home because of restrictions on your travel (for example if you are diagnosed with Covid whilst on the Tour or Event).
- Some Tours or Events are offered on a 'land arrrangment' basis, that is, participants make their own way to and from the main centre of the Event. It should be recognised that the Society may have to cancel the Event for reasons beyond its control. and will not be liable for any loss incurred by participants arising from this cancellation.
- Participants should have in their possession on the Tour or Event any relevant travel documents that may be required, eg Passport or ID Card (valid Visa if required), vaccination certificates, Insurance Policy and/or Spanish, National or European Social Security Card and sufficient Medication for the duration of the Tour or Event with a reserve in case of delays.
- If you are booking for more than one person, you confirm that you have the agreement of the other person/people to make the booking on their behalf, and that they agree to our terms and conditions.
- Any link to a Zoom meeting or similar online event that is sent to you by us is for the sole use of you and your household. In particular it is not to be shared by email or otherwise with anyone else. For any given event, the link is valid only for the IP address of first login; any subsequent logins from one or more different addresses may not be allowed.
- It is not permitted to record a lecture delivered by Zoom or similar (eg via YouTube) unless we explicitly say otherwise.
Privacy Policy
introduction
This policy has been set out to show how we conform to the General Data Protection Regulations that came into force across Europe in May 2018.
Click on the topic titles below to read more about that topic.
Click on the topic titles below to read more about that topic.
Whose information do we collect?
- Members of the Society
- Friends of the Society (these are people who are interested in what we do but do not necessarily want to be a member).
- Sponsors of the Society's lectures or events. The sponsor usually nominates one or more employees to be our contact with the organisation.
- Lecturers
- Participants in events
- Recipients of email campaigns
- Visitors to the website
Members
- what we collect Name, nationality, phone number, email address, postal address, your choices for receiving our Newsletter and The Arts Society magazine.
- why we collect it Most of this information is required by Spanish Law. We also need your contact details so that we can get in touch with you. Our main method of communication is by email, but we may, in emergencies, need to contact you by telephone.
- where we get it from You! (and only you).
- where we keep it and who has access This information is stored in a database on our website sever. Access to this database is restricted to authorised people and is by use of username and password. The database is backed-up frequently as part of our business continuity programme; these backups are also stored on the server, but cannot be accessed without a special program.
- how long we keep it The information in the database is updated throughout the season and only applies to the current season (except for a transition period between seasons). The backups are kept for 6 years.
- what we do with it This database forms the basis for our email campaigns. Our own bespoke email program takes information from the database during the sending process.
- sharing with third parties We send information about you to The Arts Society headquarters in UK.
We have begun to collect nationality information because we believe that a significant number of members are not British and/or do not have English as their first language. By gathering this information we hope to be able to deliver a better service to all our members.
Maintenance and development of the database is carried out by our in-house team, who hold a copy of the database on their private (password-protected) computer.
We would also share information with the appropriate Spanish Authorities should they demand it.
We do not use a third party emailing company.
Friends and Sponsors
- what we collect Friend: Name and email address of a person who has asked to be put on to our mailing list.
- why we collect it So that we can keep them up to date about our activities by sending them our electronic Newsletter.
- where we get it from From the people directly affected.
- where we keep it and who has access This information is stored in a database on our website sever. Access to this database is restricted to authorised people and is by use of username and password. The database is backed-up frequently as part of our business continuity programme; these backups are also stored on the server, but cannot be accessed without a special program.
- how long we keep it The information in the database is updated throughout the season and only applies to the current season (except for a transition period between seasons).
- what we do with it Sending Newsletters
- sharing with third parties We do not share this information with anyone
Sponsor: name and email address of the person nominated as the contact point by one of our sponsors.
Maintenance and development of the database is carried out by our in-house team, who hold a copy of the database on their private (password-protected) computer.
Lecturers
- what we collect a) pre-lecture: lecturer's details including contacts, biography and lecture topics
- why we collect it a) pre-lecture: part of the process of arranging for a lecture and agreeing the contract
- where we get it from a) pre-lecture: from The Arts Society's on-line Directory of Lecturers
- where we keep it and who has access a) pre-lecture: on Programme Team computers, and a secure file-storage area on our server. Access to the server area is confined to authorised people, using username and password. Each Team member has a private computer that is password-protected.
- how long we keep it a) pre-lecture: we work on a 3-year cycle
- what we do with it a) pre-lecture: Used for administrative purposes and for publicity in our own and outside media forums
- sharing with third parties a) pre-lecture: Shared with The Arts Society Costa del Sol with whom we jointly organise our lecture programmes
b) post-lecture: assessment of the lecture by members, by means of an online questionnaire using questions from The Arts Society UK.
b) post-lecture: so we can send feedback to The Arts Society and other individual member societies of The Arts Society
b) post-lecture: online questionnaire completed by members
b) post-lecture: in a database on our website server. Access is restricted to authorised people and is by use of username and password.
Maintenance and development of the database is carried out by our in-house team, who hold a copy of the database on their private (password-protected) computer.
b) post-lecture: indefinitely as we regularly book the same Lecturers
b) post-lecture: see below.
b) post-lecture: Shared with The Arts Society on a lecture by lecture basis and with other societies belonging to the Europe Area Group of The Arts Society at the group AGM and on individual request
Participants in events
- what we collect Depends on the event. Normally the names of the participants and the contact details of the person making the booking. Also whether each participant is a member or not.
- why we collect it We need certain information to plan and execute the event.
- where we get it from The information comes from the person making the booking.
- where we keep it and who has access The information you give us is stored in a database on our website server. It can only be accessed by a limited number of authorised people, using a username and password.
- how long we keep it All the information is deleted at the end of the season.
- what we do with it We use it for the event.
- sharing with third parties We do not normally share the information. However there are exceptions to this; the following are examples:
Some events may include a meal, for which we have to book in advance. In this case we also ask you to tell us about any dietary restrictions that the restaurant will need to know about.
Maintenance and development of the database is carried out by our in-house team.
• an event may involve an overnight stay in a hotel. We give you the option to choose the type of room (single/shared). This information is used for booking purposes with the hotel. The hotel may also ask for passport details of the participants. It should be noted that this may involve passing information to the hotel;
• an event may be organised by a third party, for which we collect the names and contact details of interested members; this information would be passed to the third party;
• an event may involve travel by air. If you choose to use the Society's group booking, you will be asked for your passport details which will be passed on to the airline.
Email campaigns
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By 'campaign' we mean that an email or Newsletter is sent to a large number of people (as distinct from one or two individuals).
In a campaign we include a 'tracking pixel' with each email. This enables to to know that the email was delivered and opened.
- what we collect We collect the date and time the email was opened, the name and email address of the addressee.
- why we collect it To give us data on the effectiveness of a campaign.
- where we get it from The information is sent to us by the user's browser when it requests the tracker pixel.
- where we keep it and who has access The information is stored in a database on our website server, Access is limited to authorised people and is via username and password.
- how long we keep it We delete the information at the end of the season
- what we do with it We analyse the data to make sure that the email delivery is working correctly.
- sharing with third parties We do not share this information.
This technique is used in all email campaigns throughout the world.
Visitors to the website
- what we collect We collect information about which page was visited, the IP address of the visitor and the browser and operating system in use; we also collect information on the screen size (in pixels) of the visitor's device.
- why we collect it This information helps us make sure that the website is running efficiently and is not being subjected to abuse. Screen size information helps us to create pages that look good to all users, irrespective of screen size.
- where we get it from The information about screen size comes from a cookie that we place on your device. The other information is part of the normal information sent by a browser to a server and happens with every browser on every website.
- where we keep it and who has access The information is stored in a database on our server. Access is restricted to the website development team.
- how long we keep it The information is deleted at the end of the season.
- what we do with it Trend and usage analysis
- sharing with third parties This information is not shared.
Your rights
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The General Data Protection Regulations give you, the indiviudal, certain rights. We, the organisation, are required to tell you of these rights. Not all of these rights are relevant to your interaction with this Society, but they are all shown below for the sake of completeness.
- the right to be informed See this page.
- the right of access You are entitled to see the information we have about you.
- the right to rectification You have the right to have errors corrected. You should send details to the DPO@theArtsSocietyNerja.com.
- the right to erasure Send details to the DPO@theArtsSocietyNerja.com if you want to be removed from our records. Note this may not be possible if there is a conflict with other legal requirements.
- the right to restrict processing This is not relevant to this Society.
- the right to data portability; This does not apply to this Society.
- the right to object You can "object to certain types of processing, e.g. direct marketing and decisions based solely on automated processing". This is not relevant to this Society.
- the right not to be subject to automated decision-making including profiling. This does not apply to this Society.
The abbreviation 'DPO' means Data Protection Officer.
If you want to take up that right, send an email to: DPO@theArtsSocietyNerja.com.
Please note - the DPO will need to satisfy himself that you have a legitimate claim to see the information. Therefore you should provide at least your name, email address and (if a member) the first line of your postal address.
Spain
- In Spain, the regulations are called REGLAMENTO GENERAL DE PROTECCIÓN DE DATOS (RGPD).
- They are administered by La Agencia Española de Protección de Datos (AEPD) website
Booking form for
Dinner at Bakus
Bakus
Calle Carabeo
on 13th December
Sorry, booking has closed.